ARCP / HEALTHTECH ACCESSIBILITY TESTING
Healthcare access without digital barriers
Healthcare websites, patient portals, telehealth services, scheduling systems, forms and digital-care platforms must be usable by patients and professionals with disabilities.
Why accessibility matters in HealthTech
Patients need independent access to healthcare information and services, appointment scheduling, registration and intake forms, telehealth controls, patient portals, and prescription and treatment information. Clear errors and validation matter especially in time-sensitive, high-stress journeys.
Common accessibility barriers
01 / Unlabelled form fields and inaccessible error messages
Patients may not know what information is needed or how to correct an unsuccessful submission.
02 / Poor keyboard navigation and repeated or confusing focus behaviour
A user may be unable to reach an appointment action or follow where focus has moved.
03 / Missing or unclear headings and unnamed controls
Information and controls may be difficult to locate or understand with assistive technology.
04 / Low colour contrast and inaccessible modal dialogs
Important information can be hard to perceive, while dialogs may obstruct access to a task.
05 / Screen-reader issues in scheduling and patient portals
Date selection, appointment details and portal updates may not be conveyed clearly.
How ARCP helps HealthTech teams
ARCP tests key patient and professional journeys with manual review, keyboard and NVDA testing, HTML and DOM inspection, and contrast measurement. Practical remediation guidance helps your team correct barriers; verification, regression testing and ongoing QA check subsequent changes.
Keep accessibility moving forward.
Discuss your healthcare platform’s accessibility needs. We will help define a practical review or ongoing QA scope.